It is recommended to book your move at least 3–4 weeks in advance, especially during peak seasons like summer or month-end. Earlier booking gives you better date options and enough time to prepare documents, packing, and logistics.

Yes, US Household Moving specializes exclusively in household relocations within the United States, focusing on domestic routes to provide efficient and compliant service. This specialization allows the team to understand local regulations and regional logistics very well.

You can request an estimate by contacting US Household Moving online or by phone and providing details such as origin, destination, home size, and special items. A representative may schedule a virtual or in‑home survey to give a more accurate quote.

Depending on the service option you choose, the estimate may be non‑binding (subject to change based on actual weight or services) or a binding/“not‑to‑exceed” quote. Your move coordinator will explain which type you are receiving before you sign any agreement.

In many cases you can reschedule, but availability depends on how full the calendar is for your new date. The sooner you inform the company about a change, the easier it is to secure a new slot and avoid possible rescheduling fees.

Key cost drivers typically include distance, total weight or volume of your shipment, required packing services, number of movers, and any special handling for items like pianos or safes. Time of year and access conditions (stairs, long carries, elevators) can also influence pricing.

Most professional movers accept major credit or debit cards and sometimes bank transfers or cashier’s checks on or before delivery. Specific payment options and timelines will be outlined in your service agreement.

Basic liability (Released Value) generally covers items at a fixed rate per pound, offering limited reimbursement if something is damaged. Full value protection provides broader coverage so the mover can repair, replace, or compensate you for the current value of damaged items according to the plan terms.

If you have high‑value items such as fine art, antiques, or expensive electronics, extra third‑party insurance can provide additional peace of mind. Your representative can explain what the standard coverage includes so you can decide whether to supplement it.

If something is damaged, you should document it with photos and report it to the company as soon as possible, following the instructions in your paperwork. A claims process will evaluate the damage and determine compensation based on the coverage you selected.

Yes, many customers choose to pack on their own to save money or stay organized. However, professional packing services are available if you prefer experts to handle fragile, bulky, or time‑consuming items.

Do not pack hazardous materials, flammable liquids, perishable foods, or important documents such as passports, cash, and jewelry for transport on the truck. These items should be disposed of safely or carried with you in your personal vehicle.

Label each box with the destination room and a brief description of its contents, such as “Kitchen – Pots and Pans.” Using color‑coded stickers or markers for each room makes unloading and placement in your new home faster and more organized.

An essentials box contains items you’ll need during the first 24–48 hours in your new home, such as toiletries, a change of clothes, basic kitchenware, medications, chargers, and important paperwork. Keeping this box with you ensures comfort before all other boxes are unpacked.

Many household movers can transport specialty items, but these often require advance notice and may involve extra charges or special equipment. Discuss such items during the estimate so the crew is properly prepared.

The duration depends on factors like home size, amount of belongings, access at each location, and distance between addresses. Your coordinator can give a time estimate, but unexpected delays such as traffic or weather can affect the final schedule.

It is strongly recommended that you or a trusted representative be present to answer questions, direct the crew, and sign necessary documents. Being available helps prevent misunderstandings about which items stay, go, or need special attention.

Professional movers generally use padding, moving blankets, and floor or door protectors to minimize damage. Larger pieces are wrapped and securely loaded in the truck to reduce shifting during transit.

Minor delays can occur due to traffic or earlier jobs running longer than planned, but the company should communicate updates to you. If there is a significant delay, your move coordinator will work with you to adjust timing and next steps.​

Yes, many moving teams can disassemble beds, tables, and other large furniture and reassemble them at your new home. Confirm this service in advance so the crew brings the right tools and time is included in your estimate.

Start by confirming that all major items and labeled boxes have arrived, using your inventory list or labels. Then inspect key rooms and any fragile or high‑value items for visible damage so you can report issues promptly.

Report any missing or damaged items as soon as you discover them, following the deadlines specified in your moving documents. Prompt reporting helps speed up the claims process and ensures accurate documentation.

Some moving packages include optional unpacking services where the crew can remove items from boxes and place them on surfaces. This service can significantly reduce the time it takes to settle into your new home.

If your new home is not ready or you have extra items, many movers can arrange short‑term or long‑term storage in secure facilities. Let the company know early so storage can be built into your move plan.​

Most companies welcome feedback through online reviews, surveys, or direct communication with customer service. Sharing your experience helps US Household Moving continue improving service quality for future customers.